Delete your account

Last updated November 2, 2026

You can delete your TeamRoots account yourself in the app, or ask us to do it by email. This page covers both, and says exactly what is removed and what stays.

Delete it in the app

1. Open TeamRoots (on your phone or at app.teamroots.app) and sign in.
2. Tap your avatar, then My account.
3. Choose Delete my account and confirm. This can't be undone.

You are signed out as soon as it finishes.

Ask us to delete it

If you can't open the app or can't sign in, email support@teamroots.app with the subject "Delete my account". Send it from the email address your account uses so we can confirm it is you. A parent can also ask us to delete a child's player login this way. We reply to confirm, and we complete the deletion within 30 days of confirming it is you (usually much sooner).

What is deleted

• Your login, including your email address.
• Your profile and name.
• Your links to every club: admin, coach, team manager, parent and player.
• If you are a parent: your parent record, your links to your children, and any requests you made to join a team.
• Invites you created that nobody has used yet: club admin invites, and player logins you set up for your children.
• If you started your own team as an independent coach (a personal club) and nobody else is an admin of it: that whole team, with its players, schedule, messages and fees.

What stays

A team belongs to its club, not to one person, so deleting your account does not erase the team.

• Player records. A child's name, jersey number, position, RSVPs and fees stay on the club's roster. The parent link and any player login are gone. To remove a child's information from the club too, email us and tell us which player, or ask the club's admin.
• Coach and team manager records. Your name and team assignments stay on the club's staff list, no longer tied to a login, so an admin can invite someone else onto them.
• Messages and announcements you sent stay with the team, so conversations still make sense.
• Payment records. A club's fee and payment history stays with the club. Payments are also recorded by Stripe, which keeps its own records under its own policy.
• Backups and logs. Our database host keeps backups for a limited time, and our email and hosting providers keep standard logs. Deleted information ages out of these within 30 days.

If you are a club's only admin

We won't let a club end up with no admin. If you are the only admin, the app tells you to make someone else an admin first, and then you can delete your account. If the whole club should go (for example, a club that is closing), email us from the admin's address and we'll delete the club and everything in it within 30 days.

Delete only some information

You can also ask us to correct or delete specific information without deleting the account, such as a child's birthdate or a player's record. Email support@teamroots.app. More in our privacy policy.